Refund Policy
When StyleSVG refunds automatically, and when you can ask for a refund.
Last updated: 2026-11-06
Automatic refunds
If a conversion fails, the conversion you spent is returned to your balance automatically. You do not need to contact us.
Single file ($6.99)
You can ask for a full refund before you download the file. After you download it, the purchase is final. Every single-file purchase already includes one free re-run if you are not happy with the first result.
Subscriptions
- First payment: you can ask for a full refund within 7 days, as long as you have used 3 conversions or fewer in that period.
- Renewals and later payments are not refunded, but you can cancel at any time and keep your remaining conversions until the end of the period you paid for.
How to ask
Email support@stylesvg.com from the address on your account and include your order number. Refunds go back to your original payment method through our payment provider, Waffo, usually within 5–10 business days.
Exceptions
We may decline refunds for accounts that break our Terms of Service, for example by creating extra accounts to get free conversions. Where local consumer law gives you more rights, those rights apply.